Privacy Policy
Last updated: April 2026
Who We Are
South African Wine USA operates the website southafricanwineusa.net. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Date of birth or age verification confirmation
- Order history and preferences
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website or search terms
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Verify your age for alcohol purchases
- Communicate with you about your orders and account
- Send promotional offers and newsletters (with your consent)
- Improve our website, products, and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors to securely process transactions
- Shipping carriers to deliver your orders
- Email service providers for order notifications and marketing (with consent)
- Analytics providers to understand website usage
- Legal authorities when required by law or to protect our rights
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how you interact with our site. You can control cookie settings through your browser preferences.
We use the following types of cookies:
- Essential cookies: Required for the website to function (cart, login sessions)
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to deliver relevant advertisements (with consent)
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmission and secure payment processing through PCI-compliant providers. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@southafricanwineusa.net.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years for tax and regulatory compliance.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 21, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
South African Wine USA
Email: info@southafricanwineusa.net
Phone: 561-306-9228
Location: Florida, United States